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Here we have collected answers to the most common questions about everything from subscription and delivery to payment, returns and product information. Feel free to start by searching or browsing the categories below to quickly find what you are wondering about.
Omega-3 are polyunsaturated fatty acids (mainly EPA and DHA) that the body needs for cardiovascular health, brain function, vision and inflammation regulation but cannot produce in sufficient quantities itself. Sources: Livsmedelsverket.se, EFSA.europa.eu, Harvard Health.
Research shows positive effects on inflammation, cardiovascular health, cognitive function, and overall cellular health. Sources: PubMed/National Library of Medicine, Harvard Health, EFSA.
At normal doses, omega-3 rarely significantly affects bleeding risk, but people on anticoagulants should consult a doctor as interactions may occur in some situations. Sources: NCCIH (NIH), Harvard Health, EFSA.
The body converts plant-based short-chain omega-3 (ALA) very inefficiently to EPA and DHA; direct intake of EPA/DHA provides higher bioavailability. Sources: EFSA, PubMed.
Most people tolerate it well. People with specific medical conditions or on blood thinners should consult their healthcare provider, especially at high doses. Sources: NCCIH, Livsmedelsverket.se.
ArcticMed uses sustainably caught fish oil certified by Friend of the Sea to ensure both purity and environmental responsibility. Sources: FriendOfTheSea.org, ArcticMed (product information).
For healthy adults, 250–500 mg of combined EPA and DHA daily is often recommended. Higher doses may be used for specific health goals under medical guidance. Sources: EFSA, Livsmedelsverket.se, Harvard Health
Pregnant women are recommended to consume at least 200–300 mg of DHA daily to support the fetus's brain and eye development, especially during the third trimester. Sources: Livsmedelsverket.se, EFSA, American Pregnancy Association.
In many cases, this works well, but combinations with blood thinners or anti-inflammatory substances should be discussed with your healthcare provider. Sources: NCCIH, Harvard Health.
Effects related to cellular level and inflammation may take weeks to months as omega-3s are integrated into cell membranes and gradually metabolized. Sources: Scientific literature (PubMed), Harvard Health (summary of time frames).
Yes, but the dose should be adjusted according to age/weight.
Automatic deliveries occur at selected intervals, with the ability to adjust, pause or terminate without having to contact support – the customer has control to reduce interruptions.
Of course! (pause, change frequency, cancel)
Common card solutions, Klarna, Apple pay, Google pay, Amex, etc.
Order confirmation is sent by email and status can be followed via account.
Via the “Log in” / registration tab with email; provides access to order history, subscriptions and easier management.
Tracking numbers are sent when the order leaves the warehouse; you can follow via link in email or by logging in.
If the order has not been shipped, you can usually correct it through your account or contact support immediately.
Contact support with pictures and order info; replacement or refund will be handled according to policy.
Products are purified and tested for heavy metals, environmental toxins and other contaminants. Third-party certifications and laboratory tests are used as quality control. Sources: FriendOfTheSea.org, independent laboratory reports (e.g. third-party testing according to industry standards).
The combination of high EPA/DHA profile, sustainable source (Friend of the Sea), transparency and extra purification steps are key differentiators. Sources: ArcticMed product descriptions, FriendOfTheSea.org.
Omega-3 in a form that is easy for the body to absorb is used, and the products are formulated to support optimal absorption. Sources: Scientific Practice in Dietary Supplement Formulation (PubMed reviews).
Yes, certificates of analysis for purity and potency are available, often via the product information page or upon request. Sources: Industry Practices, ArcticMed Transparency Policy
Store in a cool, dark and dry place to maintain stability; check expiration date. Sources: Livsmedelsverket.se (general storage of dietary supplements), manufacturer's recommendations.
Delivery time is usually within 2 days, usually the next working day.
We always have free shipping!
Follow the step-by-step process: fill out the return form, pack in original condition, and ship according to instructions. Clarity in the process increases customer satisfaction.
If the product is not damaged, you as the customer are responsible for the return cost.
According to the distance contract, you have the right to cancel your purchase without any particular reason within 14 days of receiving the goods.
Once the return has been received and inspected, the refund is usually processed within a few business days.
At ArcticMed, we value complete transparency and the highest quality. Our products are certified and tested to strict standards to guarantee purity and efficacy. All certificates and test results are openly available so you can verify the content and quality for yourself.
View test results & our Certificates
