• Automate health

    Fast deliveries when you need them. Pause or cancel at any time.

  • Save time and money

    Get the best price with our subscription.

  • Track and learn

    Use our test results to monitor your health status

  • Special offers

    As a subscriber, you get special offers like 50% off the Omega-3 Index Basic Test

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How do subscriptions work?

Subscriptions are automatically renewed according to the delivery interval you have chosen, and the products are automatically delivered by the store after each successful renewal.
For example, if you start a monthly subscription, the system will automatically charge your credit card every month, and you will have the products delivered to your home every month – without having to place a new order yourself!

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel a subscription at any time through the customer portal, as shown in the screenshot below. The only exception is if you have started a subscription that requires a certain number of payments before it can be canceled.
You can access the customer portal via the magic link you received in the email sent to you when you placed your first subscription order in the store. You can also access your subscriptions by creating an account in the store.

How can I skip or change the date of a payment?

You can skip or change your payment date via the customer portal. For each scheduled delivery, there is a button labeled Skip Payment that you can use to skip the payment. You can change your payment date by clicking Change Date next to the delivery date.

What happens if the payment does not go through?

If your subscription cannot be renewed due to a payment failure, you will receive an email with a link where you can securely update your payment method.